Jeff Bassett is the nicest, most knowledgeable, helpful gentleman I’ve had the pleasure of buying my dream car from! He was wonderful in every way! I ordered the car from Germany as they did not have a convertible in the gorgeous brown color. Jeff monitored the shipping for me as I harassed him every other day with a big smile on his face. I will certainly buy another car from him and my son really liked him as well!!!
Jeff made my trip to Newton the right choice.His knowledge of the product and willingness to explain all aspects of of the vehicle I was interested in is unsurpassed.The best part is his commitment to customer service before,during and most importantly after your purchase.Stop in and chat with him and see for yourself how easy and relaxing the car buying experience can be.I’ll be going back to see him for my next purchase.
“It was a pleasure doing business with Jeff!”
Jeff was very professional, responsive and knowledgeable. He was quick and pro-active in getting the information that I requested. He made the car-buying experience much more positive than anticipated. He took the time to explain the features of the car after I took delivery. Will definitely do business with him again and recommend friends to buy from him.
Jeff made the sale. I have been shopping my car for a good 8 months and had seen a bunch of salesmen. Jeff was laid back enough for me to run the sale. He knew I new what I wanted and he made it happen on my terms. I wish every car buying experience could be so laid back. Jeff, thank you.
Jeff stayed with me well after closing to put a quart of oil in my used car and fix my windshield wipers. He’s the man loved working with him.
Jeff was awesome. He explained everything about the car during the test drive and made sure we had the best driving experience. He was not pushy at all. After the paperwork was complete, Jeff spent over an hour going through every detail so, we drove away with a complete understanding. He even helped sync my phone, program radio stations and homelink. I would definitely recommend Jeff to anyone interested in buying an Audi.
Jeff Bassett knows how to treat a customer from start to finish, he listens, respects and cares that his customers are happy. No stone was un -turned with the purchase of my Passat. He stayed in touch daily, with updates regarding the purchase of my new car. The day I picked the car up, he spent as much time as i needed to get familiar with the features the car had. Since the purchase he has checked in to see how I am liking the car, and to see if I have any questions and or concerns. Jeff provided the best customer service i have ever witnessed.
I went into the dealership on a whim, not really ready to purchase a new car just yet. Needless to say I came out with a new Audi A4 that I love! Jeff Bassett was my salesman. I went in with the sterotypical mindset of a car salesman, but came out of my experience with a new friend. Jeff is a straight shooter, which is quite refreshing in a sales person. He did not just talk the talk. He made the whole experience easy and stress free, and more importantly – fun! This dealership is like a family, and I would definitely recommend them for anyone in the market for a Audi or VW.